OUR HISTORY

Saami Services was founded to meet a growing need in the Australian health and community services sector for practical, reliable, and compliance-ready support. With over 20 years of sector experience, our founder, Michelle Victora, built Saami Services on the belief that service providers deserve more than just policies on a shelf – they need tools, coaching, and systems that actually work in practice.

From our beginnings as a small consultancy, we have grown into a trusted partner for aged care and disability service providers across Australia. Over time, Saami Services has expanded into delivering tailored policy suites, governance frameworks, internal audits, and training programs, always with the same focus: helping providers feel confident and audit ready.

 We fuse compliance with creativity to power safer, smarter care.

We will transform compliance into a catalyst for smarter care and stronger providers, reaching a growing number of clients and influencing national policy change and enabling every client to track and improve their care and compliance outcomes.

Supportive: We stand beside providers with compassion and integrity, building trust through collaboration and understanding. 

Practical: We make compliance simple and achievable with clear, useful tools that work in real-world settings.

Solutions-Focused: We embrace innovation and continuous improvement, creating flexible approaches that help providers grow with confidence. 

Advance Quality & Compliance – Equip providers with user-friendly policies, frameworks, and systems that meet Aged Care Quality Standards and NDIS Practice Standards.
Support Workforce Capability – Deliver training, coaching, and practical tools to build the confidence and skills of staff at all levels.
Strengthen Governance – Guide organisations to embed effective governance, risk management, and continuous improvement practices.
Promote Person-Centred Care – Ensure our work always enhances client rights, dignity, and wellbeing.
Drive Innovation – Develop modern solutions, including digital tools, to simplify compliance and service delivery for providers of all sizes.